Life Care Centers of America’s Whatever It Takes and Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our August 2017 winners:
Marcy Roberts, certified nursing assistant at Life Care Center of Bruceton-Hollow Rock, Tennessee, knew that a resident was going to be turning 100 years old. For the big birthday party, Roberts had a shirt made for the resident that said, “Keep Calm, It’s My 100th Birthday.”
Ucelleuss Coffey, physical therapist assistant at The Vosswood Nursing Center in Houston, played an important role when Hurricane Harvey entered the Houston area. He stayed at the facility and provided hands-on care for more than five nights. During the day, he continued to provide therapy services for Vosswood residents and several evacuees from Corpus Christi. When the facility’s first floor started to flood, Coffey and several other associates carried residents up the stairs to safety. He also assisted in manually moving bedframes and mattresses.
Deborah Perry, certified nursing assistant at Life Care Center of Sarasota, Florida, stepped in to help a new short-term patient who was feeling down about coming to a nursing home the day before her birthday. Other associates tried to comfort the resident, but to no avail. Perry assured her that she would recover and be able to go home. Perry then bought the patient a special red velvet cupcake and delivered it to her on her birthday. The patient told Perry that was the kindest birthday greeting she had received and that Perry had made her stay so pleasant.